High-level executive
virtual assistant agency
Base in United States and Europe.
Our passion is to add value to increase productivity at low cost, working remotely, with our bilingual Latin American talent.
Did you know?
- That you lose more than 78% of daily productivity, managing your own business.
- Now with CERTIASSISTANT you can have what you need so much: TIME.
- If you don´t have an assistant, you become the assistant.
- Every time you accept less new business.
- You start to feel dominated by your own business.
- By being self-sufficient, we become inefficient.
We are the solution for your business to grow
Increase your profits
Grow your business; Now you will have more TIME to dedicate to your company, you can focus on your commercial efforts and new important clients.
Reduces operating costs
Reduce human resources expenses, without lowering the quality of your operations.
Optimize processes
With the help of technological tools, boost productivity with cloud solutions.
Customer Service
Improve your services with exceptional and personalized attention.
What do we do?
We offer highly trained virtual executive assistants that use technologic tools, generating savings in time and money at the best prices.
We are a team of professionals trained in different areas, and handle special web solutions for remote work. READY TO BE YOUR RIGHT HAND.
We will take care of your administrative and routine tasks, while you grow your business.
Hiring a CERTIASSISTANT is an investment that will return money to your pocket and time to your life.
Benefits
Increase your profits
Reduce your structure and payroll costs.
Gain
More time for you.
Choose your assistant
We present 3 shortlisted candidates, according to your requirements.
Exclusivity
The person you choose will work exclusively with you during the contracted schedule.
Unlimited platforms
WhatsApp, Facetime, Skype, phone, etc.
Tracking
You can continuously track your virtual executive assistant at any time.
Continuous availability
In case of disability, we have replacement available for your service.
Bilingual assistants
We have billingual CERTIASSISTANTS.
Guarantees
We have a team that guarantees our services(head hunter, customer service coordinator, IT director)
Satisfied customers
At UBTECH, we serve the technology industry, and the need for a quick and fast learning assistant to support daily activities was critical. CERTIASSISTANT carefully selected the right bilingual candidate and arranged an interview via teleconference. The right person joined our team and has quickly adapted to our methods, allowing us to grow the business knowing that day-to-day administrative activities are covered. Here we find quality staff at an exceptional price.
Juan Pablo Martínez – CEO
Houston – Texas
Having an executive virtual assistant has allowed us to spend more time expanding the company, with the peace of mind that daily administrative activities are covered. Having someone trained is very important but not all the time can be paid. Here we find quality staff and pay a reduced rate.
Ricardo Galeano
Director General – Madrid
My company is growing, and I had to implement a kind of call center to improve communication with my customers, because of the costs of the staff it was complicated for me, until they recommended me to CERTIASSISTANT. Now the orders and other requirements of my clients are well taken care of.
Julieta Kalinowski
CEO Chief Experience Officer – Naples
What a CERTIASSISTANT can do for you
- Customer service and suppliers (via WhatsApp, web and chat)
- Pre-sales and post-sales work.
- Inbound and outbound calls.
- Email management.
- Preparation of electronic invoices.
- Budgeting.
- Collections.
- Orders and Quotes.
- Inventory control.
- Agenda management (Scheduling appointments, meetings, conferences and trips.)
- Hotel reservations.
- Telemarketing.
- Social media management.
- Create, schedule, and publish content.
- Reply to comments and messages.
- Database creation.
- Research on specific topics.
- Translation (not applicable for all.)
Plans
Part time
We have two options for you
Option 2: Monday – Friday 14:00 – 18:00
Option 1: Monday – Friday 9:00 – 13:00
Full time
Monday – Friday 9:00 – 18:00 (1 hour for lunch.)
recommended
Call Center
Days and times according to the client’s requirements.
How to hire us?
Step 1
Select the desired profile
In an initial meeting we define the plan you want and what are the functions and tasks that you are looking to delegate.
Step 2
Make the payment (Month in advance)
You choose the payment that best suits you either: Paypal, bank transfer and Zelle.
Step 3
Interview and selection
You will be able to interview 3 pre-selected your assistant, based on the profile indicated in the initial meeting.
Step 4
Training and getting started
Once you select your executive assistant, the activities start the next business day.
Frequently asked questions
Why choose us?
We offer the service of qualified professionals, exclusively for each client, with highly competitive rates.
Does my executive assistant work for someone else?
No, each executive assistant works with a client on schedule.
Can I cancel the contract?
We strive for the service because we want satisfied customers, however, there is no mandatory permanence. We only ask to notify us of the cancellation 2 weeks in advance.
Why is the service economic?
Our Team is mainly based in countries where labor is economic, which allows us to offer quality at low prices.
Can I switch the executive assistant?
Yes. You can change your executive assistant with 1 week notice if you are not satisfied with the services.
What happens if I don’t pay for my renewal?
Our services are prepaid, if you want to continue, payment it must be up to date, or else it will be deactivated. If you want to reconnect the service, we should pay for the renewal.
How can I complain of poor performance of my executive assistant?
The executive assistants are permanently monitored by a supervisor, you can demand to talk to him at any time or send an email to info@certiassistant.com.
Contact us
Purpose: collection, processing of personal data and sending communications about information on products and services requested.
Legitimation: by checking the acceptance box you are giving your legitimate consent for your data to be treated in accordance with the purposes of this form.
Recipients: The data you provide will be hosted in the CERTIASSISTANT database and your data will not be provided to third parties.
Rights: you can exercise your rights of access rectification limitation or deletion of your data in info@certiassistant.com.
Code of ethics
Certiassistant Executive Virtual Assistants are governed by the code of ethics of the International Association of Virtual Assistants (IVAA), which dictates the following:
Exercise with integrity, honesty and diligence in the performance of their professional duties and responsibilities.
Safeguard the interests of colleagues and clients, and will not knowingly be a party to any illegal or unethical activity.
Not enter into any agreement or undertake any activity that may conflict or give the appearance of being in conflict with the legitimate interest of the client, or that may impair their ability to perform their professional functions.
Protect any confidential information obtained in the performance of their duties and will not use such information for personal gain or in a manner that may be harmful to their client or any other party.
Continuously guarantee the validity of the knowledge, skills and technical competences necessary for the performance of their professional activities.
Refrain from conduct or actions that harm the reputation of the IVAA or the Virtual Assistance profession as a whole.
